Support

Need help with goonstarz?

Questions, bugs, account issues, or membership support.

Contact Support

Email us at support@goonstarz.com.

When possible, include:

Your device model
Your iOS version and watchOS version
A description of the issue
Screenshots if relevant

Common Topics

Membership billing or subscription questions
Leaderboard sync delays
Workout tracking issues on Apple Watch
Profile and athlete-name support

Response Time

We aim to respond to support requests within 2 business days.

Privacy Requests

For privacy-related questions, you can also contact support@goonstarz.com.